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After planning the script and videotaping the role-play scenario, how did it feel to walk in the shoes of a social worker?
After planning the script and videotaping the role-play scenario, how did it feel to walk in the shoes of a social worker? What insights did you gain from the experience? What aspects of this experience were challenging for you? Being able to recognize the areas where you were successful and the areas where you need improvement are what make role-plays an important part of your social work education.
For the written segment of your Final Project, reflect on your experience in developing this role-play video. Consider any insights you gained from the experience, as well as the challenges you might have experienced in its planning and execution. Think about the specific social work techniques you used and why you used them. Finally, review the videos your colleagues posted. Select one of those videos and consider any areas in which your colleague might improve their approach and why.
RESOURCES
Be sure to review the Learning Resources before completing this activity.
Click the weekly resources link to access the resources.
WEEKLY RESOURCES
BY DAY 7
Submit a 3- to 4-page paper. In your paper, address the following:
·
Reflect on your experience in doing the role-play video.
· Describe insights you gained from the experience and explain how these insights affect your approach to practice.
· Describe the specific engagement techniques/skills you used and analyze why you used them.
· Describe the colleague’s role-play video you selected.
· Assess what your colleague did well in the video you selected and recommend areas for improvement in your colleague’s approach.
· Kirst-Ashman, K. K., & Hull, G. H., Jr. (2018).
Empowerment series: Understanding generalist practice (8th ed.). CENGAGE Learning.
· Chapter 8, “Evaluation, Termination, and Follow-Up in Generalist Practice” (pp. 307–348)
·
REFERENCES
· Marmarosh, C. L., Thompson, B., Hill, C., Hollman, S., & Megivern, M. (2017).
Therapists-in-training experiences of working with transfer clients: One relationship terminates and another begins. Links to an external site.
Psychotherapy, 54(1), 102–113. https://doi.org/10.1037/pst0000095
Script for Engagement Role-Play Video:
(Social worker intern enters the room and introduces themselves)
Social worker intern: Good morning, my name is [Name] and I am a social work intern here at [Agency]. How can I help you today?
Client Sara: Hi, my name is Sara. I am having some trouble with my child support payments and I am afraid I might lose my job.
Social worker intern: I understand, Sara. I am here to help you with any issues you may be facing. Can you tell me more about the situation with your child support payments?
Client Sara: My ex-husband is supposed to be paying child support for our three children, but he hasn’t been paying regularly. I work full-time and I can’t afford to lose my job, but I also can’t afford to miss payments for my kids.
Social worker intern: I understand how difficult that must be for you. Can you tell me a little more about your current situation, such as your job and income?
Client Sara: I work as a [job title] and I make [income]. I am struggling to make ends meet and I don’t know what to do.
Social worker intern: (Demonstrating effective attending skills) I am here to listen to you and help you find a solution to your situation. Our agency offers a variety of services that may be able to assist you with your child support payments. I can also provide you with information on legal options you may have to enforce the payments.
Client Sara: That would be great, thank you.
Social worker intern: (Discussing agency services and client expectations) Our agency can provide you with information and resources to help you navigate the child support system. We can also provide you with counseling services to help you cope with the stress of the situation.
Client Sara: That sounds like exactly what I need.
Social worker intern: (Decision of whether or not the agency and worker can help) Based on what you have shared with me, I believe our agency can help you. I will work with you to create a plan to address your child support issues and I will also provide you with resources to support you.
Client Sara: Thank you so much.
Social worker intern: (Offer of agency and worker services to the client) I would like to schedule a follow-up appointment with you in a week to check in on your progress and see if there is anything else we can do to help. Is that okay with you?
Client Sara: That sounds good.
Social worker intern: (Orientation for the client to the helping process) Before we get started, I want to make sure you understand a few things about our agency and my role as your social worker intern. First, everything we discuss is confidential and will not be shared with anyone else without your permission. Second, my role as a social worker intern is to provide you with support and resources, but it is ultimately up to you to make the changes you want to see in your life.
Client Sara: I understand, thank you.
Social worker intern: Great, let’s get started on creating a plan to help you with your child support payments.
(The scene ends)
ENGAGEMENT ROLE-PLAY, PART 1
Practicing your social work skills through a role-play scenario is an essential part of a social work education. This is an opportunity to learn before interacting with vulnerable clients and unintentionally causing harm. Role-play assists you in identifying the areas where you are strong, as well as the areas where you might need improvement.
In this two-part Assignment, you demonstrate skills related to engagement. You are encouraged to practice your engagement skills before recording yourself because practice encourages improvement. However, the video is not expected to be a perfect recording. Real life is not as polished as it may appear in film or television. Stumbling over a word or having to clarify a sentence is a place to demonstrate genuineness and warmth. The goal of recording yourself is to demonstrate current practice skills. You share your video with colleagues in order to have opportunities to learn from one another over the next few weeks. It is now time to record your role-play scenario!
RESOURCES
Be sure to review the Learning Resources before completing this activity.
Click the weekly resources link to access the resources.
WEEKLY RESOURCES
TO PREPARE
· Choose a scenario from the list below. Use this scenario to establish the client system for the role-play. That is, the client in the role-play takes on the role identified in the scenario.
· Client Sara, age 26, is a working mother of three who relies on child support payments. Child support payments have not been paid, and she is at risk of losing her job. She is in a tough spot, and she is coming to you for support.
· Client Judy, age 76, is being admitted to an inpatient hospice care center. Her son and grandson are her only family. As a social worker for this family, you must help the patient and family address end-of-life issues.
· Client David, a 12-year-old student in the seventh grade, has come to you as the school social worker to report a bullying incidence. David has ADHD and struggles to connect with other students.
BY DAY 7
Submit an Engagement Role-Play Video, and submit the Engagement Role-Play Report. The directions for Part 1 of this Assignment are described below.
PART 1: Engagement Role-Play Video (4–6 minutes)
Record a role-play video that demonstrates engagement skills. You take on the role of the social worker, while a friend, family member, or colleague takes on the role of the client. Although this is a role-play scenario, you should demonstrate your professionalism in demeanor, appearance, and behavior. Please dress professionally and ensure you have a quiet place to record without interruptions. Your video role-play should include:
· A demonstration of the interaction between you, as the social work intern, and the client based on the scenario you selected that reflects the Engagement step in the Generalist Intervention Model. The scene should include the following:
· A demonstration of effective attending skills
· A discussion of agency services and client expectations
· A decision of whether or not the agency and worker can help
· An offer of agency and worker services to the client
· An orientation for the client to the helping process, including:
· A discussion of confidentiality
· A discussion of a social work intern’s role
To ensure accessibility for your peers, please use the closed caption function available in the Kaltura Media player. Your video will be captioned automatically about an hour after it is uploaded. Be sure to edit the closed caption function to ensure accuracy.
REFERENCES
· Kirst-Ashman, K. K., & Hull, G. H., Jr. (2018).
Empowerment series: Understanding generalist practice (8th ed.). CENGAGE Learning.
· Chapter 5, “Engagement and Assessment in Generalist Practice” (pp. 175–223)
Back to Week at a Glance
ENGAGEMENT ROLE-PLAY, PART 2
After you demonstrate skills related to engagement in Assignment 1 through your Engagement Role-Play, you provide a brief report of the overall experience in this assignment.
TO PREPARE
· Complete the Engagement Role-Play detailed in Week 8 Assignment 1.
BY DAY 7
PART 2: Engagement Role-Play Report
In 1–2 pages, provide:
· A description of the fictional agency setting and types of services provided at this agency
· A description of the client system (depending on the client scenario you selected—micro, mezzo, or macro)
· An explanation of the presenting concern
· A description of the client session scene in which you implement the GIM step and practice skills you have selected for working with this client system
· A description of the techniques you used to implement the GIM step and the practice skills you selected for the client interaction that occurs between you, as the social work intern, and the client(s)
· A description of the visual cues or non-verbal communication that both the social worker and the client exhibited during the interaction that support the GIM step and practice skills you selected
· An identification of specific practice techniques/skills demonstrated
REFERENCES
· Kirst-Ashman, K. K., & Hull, G. H., Jr. (2018).
Empowerment series: Understanding generalist practice (8th ed.). CENGAGE Learning.
· Chapter 5, “Engagement and Assessment in Generalist Practice” (pp. 175–223)
Script for Engagement Role-Play Video:
(Social worker intern enters the room and introduces themselves)
Social worker intern: Good morning, my name is [Name] and I am a social work intern here at [Agency]. How can I help you today?
Client Sara: Hi, my name is Sara. I am having some trouble with my child support payments and I am afraid I might lose my job.
Social worker intern: I understand, Sara. I am here to help you with any issues you may be facing. Can you tell me more about the situation with your child support payments?
Client Sara: My ex-husband is supposed to be paying child support for our three children, but he hasn’t been paying regularly. I work full-time and I can’t afford to lose my job, but I also can’t afford to miss payments for my kids.
Social worker intern: I understand how difficult that must be for you. Can you tell me a little more about your current situation, such as your job and income?
Client Sara: I work as a [job title] and I make [income]. I am struggling to make ends meet and I don’t know what to do.
Social worker intern: (Demonstrating effective attending skills) I am here to listen to you and help you find a solution to your situation. Our agency offers a variety of services that may be able to assist you with your child support payments. I can also provide you with information on legal options you may have to enforce the payments.
Client Sara: That would be great, thank you.
Social worker intern: (Discussing agency services and client expectations) Our agency can provide you with information and resources to help you navigate the child support system. We can also provide you with counseling services to help you cope with the stress of the situation.
Client Sara: That sounds like exactly what I need.
Social worker intern: (Decision of whether or not the agency and worker can help) Based on what you have shared with me, I believe our agency can help you. I will work with you to create a plan to address your child support issues and I will also provide you with resources to support you.
Client Sara: Thank you so much.
Social worker intern: (Offer of agency and worker services to the client) I would like to schedule a follow-up appointment with you in a week to check in on your progress and see if there is anything else we can do to help. Is that okay with you?
Client Sara: That sounds good.
Social worker intern: (Orientation for the client to the helping process) Before we get started, I want to make sure you understand a few things about our agency and my role as your social worker intern. First, everything we discuss is confidential and will not be shared with anyone else without your permission. Second, my role as a social worker intern is to provide you with support and resources, but it is ultimately up to you to make the changes you want to see in your life.
Client Sara: I understand, thank you.
Social worker intern: Great, let’s get started on creating a plan to help you with your child support payments.
(The scene ends)
