Instructions
Understanding yourself, as well as others, aids in learning how to adapt to differences. We can develop better conflict management skills and more effective communication habits when we understand our own perspectives and learn to respect and adapt to others’ social, cultural, and generational differences.
For this unit assignment, you will reflect on your own social styles in a written paper. Follow the steps below.
Take the “Identifying Social Style” inventory in section 5.1.1 of your eTextbook. my score was 55. see the attached scoring guide
Summarize your results from your personal inventory.
.2: Adapting to Social Styles
If You Have an Expressive Social Style
AA
00
When communicating with an
Analytical person
When communicating with
a Driver person
When communicating with
an Amiable person
• Be task focused, punctual,
formal.
• Be systematic: follow the
rules, have a plan.
• Prepare thoroughly, focus
on facts and specific
details, provide evidence.
• Minimize expressiveness;
avoid dramatic gestures
and vocal intensity.
⚫ Be task focused,
punctual, formal.
• Plan your work:
determine specific
goals and objectives.
• Be organized: prepare
thoroughly and know
what you intend to say;
use facts and be
results oriented.
• Allow the other person
to speak more;
paraphrase what you
hear.
• Be supportive: make
the other person feel
understood; listen with
empathy.
• Minimize
expressiveness, useStyle flexing occurs when you adapt your communication to meet how others communicate. 178
To style flex, follow three steps: (1) identify your social style, (2) identify the other person’s social
style, (3) use the following style-flexing strategies and communication skills.
• analytical
⚫ expressive
⚫ driver
• amiableIf You Are a Driver
When communicating with an
Analytical person
When communicating with
an Expressive person
When communicating with
an Amiable person
Slow down: analyticals
react negatively to
pressure to be speedy;
avoid pushing.
• Listen more: drivers tend
to want to talk; invite the
person to speak, and
paraphrase what she or he
says.
• Minimize expressive
gocturon and monitor your
• Be aware of and
acknowledge the other
person’s feelings; be
warm and
enthusiastic.
Allow for fun and
joking; pay attention to
and comment on the
other person’s
physical space (office
decorations photoch
• Be genuine: engage in
personal conversation
and offer appropriate
self-disclosure.
•⚫ Be supportive: be a
good listener,
paraphrase what the
other person says and
respond appropriately,
be appreciative and
bolpfulStyle Flexing Guidelines for Enhancing Communication Effectiveness
If You Have an Amiable Social Style
When communicating with an
Analytical person
When communicating with
an Expressive person
When communicating with
a Driver
Be punctual, focus on the
task, use a formal tone.
• De-emphasize feelings:
minimize eye contact,
avoid touch.
• Be systematic: develop a
plan, follow the rules.
• Be organized: prepare in
advance use specific
Increase your speed,
respond and decide
promptly, minimize
paperwork.
• Increase your energy:
stand up straight, use
expressive gestures
and eye contact, talk
louder faster and with
Set realistic goals and
develop a plan.
• Prioritize topics and
focus on those of
highest priority, avoid
the details.
• Be organized: present
options, anticipate
questions and prepareampus Login
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View the Scoring Instructions
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MIC
2+3+ 5+ 6+ 9 + 11 + 14 + 18 +19 + 20
Add your ratings of these characteristics to determine your responsiveness
score:
1 + 4 + 7 + 8 + 10 +12 + 13 + 15 + 16 + 17
• Scores above 34 indicate high assertiveness or responsiveness.
⚫ Scores below 26 indicate low assertiveness or responsiveness.
• Scores between 26 and 34 indicate moderate levels of assertiveness or
responsiveness.