Programming Question

Using your PD UC, its SSD, the Domain Model, the System Operation Contract (SOC), and the Interaction Diagram from the previous assignment, draw the Design Class Diagram (DCD).

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Provide a rationale for any domain classes and domain associations that are eliminated from the domain model, any Pure Fabrications and Indirections introduced, any polymorphism used, and any generalization and specialization.

  • Ensure that your designed class diagram adheres to the class design principles covered in this week.
  • Domain Modeling
    1
    Overview
    This domain model project for the healthcare sector is crafted to enhance the visualization and
    comprehension of the healthcare system’s complexities by methodically identifying and
    categorizing conceptual classes, serving as a fundamental framework for the development of
    robust healthcare information systems. Structured around key categories such as physical
    objects, specifications, places, transactions, roles, policies, and software applications, it captures
    the essence of healthcare operations from tangible equipment like hospital beds to abstract
    concepts like treatment plans. A rigorous pruning process was applied to focus on classes
    directly impacting healthcare delivery and system functionality, retaining those essential for
    processes, patient management, and financial operations while excluding the peripheral. The
    backbone of this model includes physical objects critical to service delivery, specifications
    ensuring treatment standardization, roles highlighting the patient-provider interaction, processes
    for efficient service, and policies for patient data protection. At its core, the UML domain model
    visually encapsulates these relationships, providing a clear and structured representation of the
    healthcare system’s architecture, facilitating stakeholders in aligning technological solutions with
    healthcare needs.
    Domain Modeling
    2
    How to Derived the Domain Model
    Deriving a domain model in the healthcare sector begins with a clear definition of its scope, such
    as focusing on specific areas like patient care management or electronic health records. This
    clarity assists in identifying relevant entities and their interconnections within the vast healthcare
    sector. The next step involves gathering detailed information through consultations with
    stakeholders, reviewing regulatory guidelines, and analyzing existing systems, which is crucial
    for understanding the domain’s needs and challenges. The process continues with the
    identification of conceptual classes—such as physical objects, roles, processes, and policies—
    using the gathered information as a foundation. A pruning process evaluates the relevance of
    each class to the healthcare delivery system, retaining those essential for understanding and
    modeling the domain while pruning peripheral ones to maintain focus. Attributes and
    relationships for each retained class are then defined; for example, a “Patient” class might
    include attributes like ID and medical history and relationships indicating the healthcare
    providers involved. This information is translated into a UML diagram to visually represent the
    interconnected entities of the domain, adhering to UML standards for clarity. Sharing the initial
    model version with stakeholders for feedback ensures the model accurately represents the
    domain and meets identified needs. Documentation of the model includes descriptions of each
    class and its attributes, the rationale behind the inclusion of each entity, and explanations of the
    depicted relationships, providing a comprehensive overview accessible to diverse stakeholders.
    This iterative process of engagement, learning, and adaptation to changes in the healthcare
    domain ensures the model remains a valuable and accurate tool for enhancing healthcare service
    delivery.
    Domain Modeling
    3
    Conceptual Class Category and Examples:
    Conceptual Class Category
    Examples
    Physical or Tangible Objects
    Hospital Bed, MRI Machine, Medical Record, Prescription
    Specifications, Designs, or Descriptions of
    Things
    Treatment Plan, Drug Formulary, Surgical Procedure
    Places
    Operating Room, Pharmacy, Clinic, Emergency Room
    Transactions
    Medical Appointment, Surgery Booking, Prescription Order
    Roles of People
    Patient, Doctor, Nurse, Administrator
    Containers of Other Things
    Medicine Cabinet, Patient File, Hospital Ward
    Things in a Container
    Medications in Cabinet, Files in Patient Record
    Other Computers/Systems (external)
    Electronic Health Record (EHR) System, Insurance Database
    Abstract Noun Concepts
    Health Insurance Policy, Patient Consent
    Organizations
    Healthcare Provider, Insurance Company
    Events
    Health Screening, Vaccination, Hospital Admission
    Processes
    Patient Onboarding, Medical Billing, Drug Dispensing
    Rules and Policies
    Data Privacy Policy, Treatment Guidelines, Billing Codes
    Catalogs
    Medication Catalog, Service Catalog
    Records of Finance, Work, Contracts, Legal
    Matters, etc.
    Billing Statement, Employment Contract, Consent Form
    Financial Instruments and Services
    Health Savings Account (HSA), Payment Plan
    Manuals, Books, Documents, Reference
    Papers
    Medical Textbook, Treatment Protocol, Research Paper
    Communication Channels
    Patient Hotline, Online Patient Portal, Email Notifications
    Healthcare Equipment and Supplies
    Syringes, Bandages, Diagnostic Kits, PPE
    Software and Applications
    Appointment Scheduling App, Telehealth Services Platform,
    Patient Monitoring Software
    Domain Modeling
    List of Pruning:
    Physical or Tangible Objects
    Prune: Keep all, as each represents core components of healthcare service delivery.
    Specifications, Designs, or Descriptions of Things
    Prune: Retain Treatment Plan and Drug Formulary; these are central to healthcare delivery.
    Places
    Prune: Keep all, each place is essential for different healthcare activities.
    Transactions
    Prune: Keep Medical Appointment and Prescription Order, which are core transactions in
    healthcare.
    Roles of People
    Prune: Focus on Patient, Doctor, Nurse, removing Administrator due to its indirect role in care.
    Containers of Other Things & Things in a Container
    Prune: Merge into one category focusing on essential containers like Patient File.
    Other Computers/Systems (external)
    Prune: Electronic Health Record (EHR) System remains crucial for integrating healthcare
    services.
    Abstract Noun Concepts
    Prune: Health Insurance Policy is essential for understanding patient coverage and billing.
    4
    Domain Modeling
    Organizations
    Prune: Keep Healthcare Provider and Insurance Company, directly involved in healthcare
    delivery and financing.
    Events
    Prune: Retain Health Screening and Vaccination, core health maintenance events.
    Processes
    Prune: Patient Onboarding and Medical Billing are essential for patient management and
    financial operations.
    Rules and Policies
    Prune: Data Privacy Policy remains critical due to the sensitivity of health data.
    Catalogs
    Prune: Medication Catalog is crucial for prescribing and inventory management.
    Records of Finance, Work, Contracts, Legal Matters, etc.
    Prune: Keep Billing Statement for its direct relevance to financial transactions.
    Financial Instruments and Services
    Prune: Exclude this category as it’s more about financial management than healthcare delivery.
    Manuals, Books, Documents, Reference Papers
    Prune: Exclude for being too general and not directly affecting system functionality.
    5
    Domain Modeling
    6
    Communication Channels
    Prune: Keep Online Patient Portal for its direct interaction with healthcare services.
    Healthcare Equipment and Supplies
    Prune: Exclude as it details are more operational than conceptual for the domain model.
    Software and Applications
    Prune: Retain Appointment Scheduling App, directly impacting patient interaction with the
    system.
    List Of Classes That Are Pruned & The Classes That Are Retained For The Domain
    Model:
    Good Classes (Retained)
    Bad Classes (Pruned)
    Hospital Bed
    Prescription
    MRI Machine
    Medical Record
    Treatment Plan
    Drug Formulary
    Operating Room
    Surgical Procedure
    Clinic
    Pharmacy
    Medical Appointment
    Surgery Booking
    Patient
    Administrator
    Domain Modeling
    7
    Good Classes (Retained)
    Bad Classes (Pruned)
    Doctor
    Insurance Database
    Nurse
    Patient Consent
    Patient File
    Medicine Cabinet
    Electronic Health Record (EHR) System
    Insurance Company
    Health Insurance Policy
    Vaccination
    Healthcare Provider
    Hospital Admission
    Health Screening
    Medical Billing
    Patient Onboarding
    Drug Dispensing
    Data Privacy Policy
    Treatment Guidelines
    Medication Catalog
    Billing Codes
    Online Patient Portal
    Health Savings Account (HSA)
    Appointment Scheduling App
    Payment Plan
    Medical Textbook
    Domain Modeling
    UML Domain Model:
    8
    Interaction Diagram
    1
    Three System Operation Contracts and Interaction Diagrams
    Three System Operation Contracts
    System Operation Contract 1: Register Patient
    Name:
    Register Patient
    Responsibilities:
    Registering the patient.
    Type:
    System
    Cross Reference:
    Use Case: Register Patient.
    Notes:
    The patient registers using a registration
    form. They enter and submit their details via
    the registration form. The system verifies
    the registration details and if successful the
    system activates the user account.
    Exceptions:
    If the registration details are incomplete or
    inaccurate the system prompts the user for
    more information and if verification fails the
    system informs the user and involves an
    administrator.
    Output:
    Pre-conditions:
    The patient must have access to the user
    interface of the healthcare system.
    The provided details must be valid and
    complete.
    Post-conditions:
    If the patient’s details are verified
    successfully their user account is activated
    in the system.
    System Operation Contract 2: Schedule Appointment
    Name:
    Schedule Appointment.
    Responsibilities:
    Scheduling appointments.
    Type:
    System
    Cross Reference:
    Use Case: Schedule Appointment.
    Interaction Diagram
    2
    Notes:
    A Patient navigates to the appointment
    scheduling section and selects preferred date
    and time. The system checks for availability
    and if available, appointment is scheduled
    and confirmed to the patient.
    Exceptions:
    If the selected time is not available, the
    system recommends other available options.
    Output:
    A confirmation message is sent to the
    patient.
    Pre-conditions:
    The patient must be logged in the system
    and the selected time slot must be available.
    Post-conditions:
    An appointment is successfully scheduled
    and recorded in the system.
    System Operation Contract 3: Access Patient File.
    Name:
    Access Patient File.
    Responsibilities:
    Accessing Patient Files.
    Type:
    System
    Cross Reference:
    Use Case: Access Patient File.
    Notes:
    The healthcare personnel initiates the
    process by requesting a patient’s medical
    file. The system authenticates the personnel
    and if authorized the personnel is presented
    the file after the system fetches it. The
    healthcare reviews the file as needed.
    Exceptions:
    If the healthcare personnel has issues with
    authentication or authorization, they are
    notified and the operation terminates. In
    addition, if the Patient’s records are missing
    the personnel is notified and the operation
    terminates.
    Output:
    Pre-conditions:
    The healthcare personnel must be
    authenticated and authorized to access the
    Interaction Diagram
    3
    files. The patient’s medical record files must
    be available in the system.
    Post-conditions:
    The healthcare personnel successfully
    accesses the patient’s medical file.
    Interaction Diagrams
    System Operation Contract 1: Register Patient Interaction Diagram
    Interaction Diagram
    System Operation Contract 2: Schedule Appointment Interaction Diagram
    System Operation Contract 3: Access Patient File Interaction Diagram
    4
    Interaction Diagram
    5
    Use Case Analysis
    1
    1. Fill in the below table to list at least 3 primary, 2 supporting, and 3 offstage actors with their goal
    descriptions respectively for a healthcare domain software system. (Refer to Health Care Domain
    Example). Each actor must be correctly classified in the appropriate category, i.e., Primary,
    Supporting, or Offstage.
    Type
    Actor
    Primary
    Goal Description
    Patient
    Healthcare Provider
    Supporting
    Manage patient treatments, update medical records
    Administrator
    Manage system configuration, user roles
    Insurance Company
    Approve insurance claims, handle billing
    Laboratory
    Offstage
    Schedule appointments, view medical records
    Process lab tests, send results to healthcare provider
    Software Developer
    Develop and maintain the software system
    Regulatory Agency
    Ensure compliance with healthcare regulations
    Data Analyst
    Analyze health data for system improvements
    2. List at least five use case names for the system based on the above actor list. At least two use
    cases must involve both primary and supporting actors.
    A) Register Patient (Primary Actor: Patient; Supporting Actor: System Administrator)
    This use case involves a patient registering to use the healthcare system, with the system
    administrator playing a supporting role in verifying the registration details and activating the patient
    account.
    B) Schedule Appointment (Primary Actor: Patient)
    In this scenario, a patient schedules a healthcare appointment through the system. The primary
    focus is on the patient’s interaction with the system to find and book an available time slot with a
    healthcare provider.
    C) Prescribe Medication (Primary Actor: Healthcare Provider; Supporting Actor: Pharmacist)
    Use Case Analysis
    2
    This use case involves a healthcare provider prescribing medication for a patient, with a pharmacist
    (as a supporting actor) verifying the prescription and preparing the medication for the patient.
    D) Access Patient Records (Primary Actor: Healthcare Provider; Supporting Actor: System
    Administrator)
    A healthcare provider accesses a patient’s medical records to review their medical history before or
    during an appointment. The system administrator ensures that the healthcare provider has the
    necessary permissions to access these records.
    E) Submit Insurance Claim (Primary Actor: Patient)
    A patient submits an insurance claim through the system for medical services received. This use
    case focuses on the patient’s interaction with the system to complete and submit the claim form.
    F) Analyze Patient Health Trends (Primary Actor: Data Analyst; Supporting Actor: Healthcare
    Provider)
    Data Analyst performs an analysis of patient health trends using the system’s aggregated health
    data. The goal is to identify patterns or trends that could lead to improvements in patient care or
    health outcomes. The Healthcare Provider supports this use case by providing expert insights into
    the health data and assisting in the interpretation of the analysis results.
    G) Develop Patient Feedback System (Primary Actor: Software Developer; Supporting Actor: System
    Administrator)
    This use case involves a Software Developer designing and implementing a patient feedback
    system within the healthcare software. The System Administrator supports this process by
    providing requirements for system integration, ensuring security protocols are followed, and
    assisting in the deployment and testing phases to ensure the new system functions smoothly within
    the existing healthcare infrastructure.
    3. Document the five use cases as Partially-Dressed/Fully-Dressed use cases.
    Partially-Dressed Use Cases
    Use Case: Register Patient
    Use Case Section
    Description
    Use Case Name
    Register Patient
    Scope
    Healthcare system registration process.
    Level
    Primary goal for patients, supporting for system administrators.
    Primary Actor
    Patient
    Preconditions
    The patient must have access to the registration interface of the
    healthcare system.
    Success Guarantee
    The patient’s registration details are successfully verified, and their
    account is activated in the system.
    Use Case Analysis
    Main Success
    Scenario
    1.
    2.
    3.
    4.
    5.
    Patient accesses the registration form.
    Patient fills in required details (e.g., name, contact information).
    Patient submits the registration form.
    System/System administrator verifies the registration details.
    Patient account is activated in the system.
    Use Case: Schedule Appointment
    Use Case Section
    Description
    Use Case Name
    Schedule Appointment
    Scope
    Healthcare system appointment scheduling functionality.
    Level
    Primary goal for patients.
    Primary Actor
    Patient
    Preconditions
    The patient must be logged into the healthcare system.
    Success Guarantee
    An appointment is successfully scheduled and recorded in the
    system.
    Main Success
    Scenario
    1.
    2.
    3.
    4.
    5.
    Patient accesses the appointment scheduling interface.
    Selects preferred date and time.
    System checks for availability.
    Appointment confirmation.
    Confirmation sent to patient.
    Fully-Dressed Use Cases
    Use Case: Prescribe Medication
    Use Case Section
    Description
    Use Case Name
    Prescribe Medication
    Scope
    Healthcare system medication prescribing functionality.
    Level
    Primary goal for healthcare providers, supporting for pharmacists.
    Primary Actor
    Healthcare Provider
    Stakeholders and
    The healthcare provider aims to prescribe medication for the patient’s
    Interests
    treatment. The pharmacist’s interest lies in ensuring the prescription
    and preparing the medication prescribed.
    Preconditions
    The healthcare provider must have access to the patient’s medical
    records and prescription capabilities within the system.
    Success
    A valid prescription is issued and accessible by the pharmacist for
    Guarantee
    dispensing.
    Main Success
    Scenario
    3
    Use Case Analysis
    1.
    2.
    3.
    4.
    Healthcare provider accesses patient’s medical records.
    Healthcare provider selects appropriate medication and dosage.
    Prescription is generated and recorded in the system.
    Pharmacist reviews and validates the prescription.
    Use Case: Access Patient Records
    Use Case Section
    Description
    Use Case Name
    Access Patient Records
    Scope
    Healthcare system patient record access functionality.
    Level
    Primary goal for healthcare providers, supporting for system
    administrators.
    Primary Actor
    Healthcare Provider
    Stakeholders and
    The healthcare provider aims to access patient records for informed
    Interests
    decision-making during treatment. The system administrator ensures
    proper access control and data security.
    Preconditions
    The healthcare provider must be authenticated and authorized to
    access patient records.
    Success
    The healthcare provider successfully accesses the required patient
    Guarantee
    records.
    Main Success
    Scenario
    1.
    2.
    3.
    4.
    Healthcare provider logs into the system.
    Healthcare provider navigates to patient records section.
    Relevant patient records are displayed.
    Healthcare provider reviews the records as needed.
    Use Case: Submit Insurance Claim
    Use Case Section
    Description
    Use Case Name
    Submit Insurance Claim
    Scope
    Healthcare system insurance claim submission functionality.
    Level
    Primary goal for patients.
    Primary Actor
    Patient
    Stakeholders and
    The patient aims to claim insurance for medical services rendered.
    Interests
    The insurance company’s interest lies in processing valid claims
    efficiently.
    Preconditions
    The patient must have received medical services covered by
    insurance and have access to the claim submission interface.
    Success Guarantee
    The insurance claim is successfully submitted and processed.
    Main Success
    Scenario
    1. Patient accesses the insurance claim submission form.
    2. Patient fills in necessary details (e.g., treatment information, provider details).
    3. Patient submits the claim.
    4
    Use Case Analysis
    5
    4. Insurance company reviews and processes the claim.
    4. Please use the format below for your description of the UC
    Use Case Section
    Comment
    Use Case Name
    Clear and concise, directly reflects the action and the subject.
    Scope
    Specifies the system within which this use case operates.
    Level
    Indicates that this use case is aimed at achieving a specific user
    goal.
    Primary Actor
    Identifies the main user or stakeholder who initiates and benefits
    from the use case.
    Stakeholders and
    Interests
    Highlights the interests of both the primary actor and the
    supporting actor, emphasizing their goals and stakes in the use
    case.
    Preconditions
    Sets the stage for the use case, ensuring that it starts with a clear
    initial state.
    Success Guarantee
    Provides a clear definition of what success looks like for this use
    case.
    Main Success Scenario
    Outlines the step-by-step process to achieve the goal, from start
    to finish.
    Extensions
    Addresses potential deviations from the main scenario, providing
    alternative paths or solutions.
    Special Requirements
    Specifies additional requirements that are crucial for the
    successful execution of the use case, focusing on security and
    user verification.
    Use Case 1: Register Patient
    Use Case Section
    Comment
    Use Case Analysis
    6
    Use Case Name
    Register Patient
    Scope
    Healthcare system registration process.
    Level
    Primary goal for patients, supporting for system administrators.
    Primary Actor
    Patient
    Stakeholders
    and Interests
    The patient’s interest lies in successfully registering in the healthcare
    system to access medical services. The system administrator’s interest
    is in ensuring the accuracy and legitimacy of the patient’s registration
    details.
    Preconditions
    The patient must have access to the registration interface of the
    healthcare system.
    Success
    Guarantee
    The patient’s registration details are successfully verified, and their
    account is activated in the system.
    Main Success
    Scenario
    1. Patient accesses the registration form. 2. Patient fills in required
    details (e.g., name, contact information). 3. Patient submits the
    registration form. 4. System administrator verifies the registration
    details. 5. Patient account is activated in the system.
    Extensions
    If the registration details are incomplete or inaccurate, the system
    administrator requests additional information from the patient.
    Special
    Requirements
    The system must ensure the security and privacy of patient
    registration data.
    Use Case 2: Schedule Appointment
    Use Case Section
    Comment
    Use Case Name
    Schedule Appointment
    Scope
    Healthcare system appointment scheduling functionality.
    Level
    Primary goal for patients.
    Primary Actor
    Patient
    Stakeholders and
    Interests
    The patient aims to schedule a healthcare appointment at a
    convenient time. The healthcare provider’s interest lies in managing
    their schedule effectively.
    Preconditions
    The patient must be logged into the healthcare system.
    Use Case Analysis
    7
    Success
    Guarantee
    An appointment is successfully scheduled and recorded in the
    system.
    Main Success
    Scenario
    1. Patient navigates to the appointment scheduling section. 2. Patient
    selects preferred date and time. 3. System checks for availability. 4.
    If available, appointment is scheduled. 5. Confirmation is sent to
    patient.
    Extensions
    If the preferred time slot is unavailable, the system suggests
    alternative options.
    Special
    Requirements
    The system must integrate with the healthcare provider’s schedule
    and ensure appointment data accuracy.
    Use Case 3: Prescribe Medication
    Use Case Section
    Comment
    Use Case Name
    Prescribe Medication
    Scope
    Healthcare system medication prescribing functionality.
    Level
    Primary goal for healthcare providers, supporting for pharmacists.
    Primary Actor
    Healthcare Provider
    Stakeholders
    and Interests
    The healthcare provider aims to prescribe medication for the patient’s
    treatment. The pharmacist’s interest lies in ensuring the accuracy and
    safety of the prescribed medication.
    Preconditions
    The healthcare provider must have access to the patient’s medical
    records and prescription capabilities within the system.
    Success
    Guarantee
    A valid prescription is issued and accessible by the pharmacist for
    dispensing.
    Main Success
    Scenario
    1. Healthcare provider accesses patient’s medical records. 2.
    Healthcare provider selects appropriate medication and dosage. 3.
    Prescription is generated and recorded in the system. 4. Pharmacist
    reviews and validates the prescription.
    Extensions
    If the prescribed medication conflicts with the patient’s medical
    history or is unavailable, the pharmacist consults with the healthcare
    provider for clarification.
    Special
    Requirements
    The system must support secure transmission of prescriptions and
    adhere to regulatory guidelines.
    Use Case Analysis
    8
    Use Case 4: Access Patient Records
    Use Case Section
    Comment
    Use Case Name
    Access Patient Records
    Scope
    Healthcare system patient record access functionality.
    Level
    Primary goal for healthcare providers, supporting for system
    administrators.
    Primary Actor
    Healthcare Provider
    Stakeholders and
    Interests
    The healthcare provider aims to access patient records for informed
    decision-making during treatment. The system administrator ensures
    proper access control and data security.
    Preconditions
    The healthcare provider must be authenticated and authorized to
    access patient records.
    Success
    Guarantee
    The healthcare provider successfully accesses the required patient
    records.
    Main Success
    Scenario
    1. Healthcare provider logs into the system. 2. Healthcare provider
    navigates to patient records section. 3. Relevant patient records are
    displayed. 4. Healthcare provider reviews the records as needed.
    Extensions
    If access is denied, the system administrator is notified to review and
    adjust permissions accordingly.
    Special
    Requirements
    Access to patient records must be role-based and adhere to privacy
    regulations.
    Use Case 5: Submit Insurance Claim
    Use Case Section
    Comment
    Use Case Name
    Submit Insurance Claim
    Scope
    Healthcare system insurance claim submission functionality.
    Level
    Primary goal for patients.
    Primary Actor
    Patient
    Use Case Analysis
    9
    Stakeholders and
    Interests
    The patient aims to claim insurance for medical services rendered.
    The insurance company’s interest lies in processing valid claims
    efficiently.
    Preconditions
    The patient must have received medical services covered by
    insurance and have access to the claim submission interface.
    Success
    Guarantee
    The insurance claim is successfully submitted and processed.
    Main Success
    Scenario
    1. Patient accesses the insurance claim submission form. 2. Patient
    fills in necessary details (e.g., treatment information, provider
    details). 3. Patient submits the claim. 4. Insurance company reviews
    and processes the claim.
    Extensions
    If the submitted claim is incomplete or invalid, the system prompts
    the patient for additional information.
    Special
    Requirements
    The system must support secure transmission of sensitive insurance
    data and integrate with insurance company systems for claim
    processing.
    Use Case Analysis
    Draw a Use Case Diagram based on questions (1) , (2), and (3)
    10
    Use Case Analysis
    5. Draw the System Sequence Diagrams (SSDs) for the above UCs.
    a. SSD for Registering a Patient.

    The Patient initiates the registration process.
    The Patient enters registration details in the healthcare system.
    The Patient submits the registration form.
    11
    Use Case Analysis
    12
    The healthcare System verifies the registration.
    If successful, system activates the patient’s account.
    If unsuccessful the system informs the patient of the unsuccessful verification and system
    administrator becomes involved.
    b. SSD for scheduling Appointments.

    – Patient requests an appointment.
    – Patient selects appointment details.
    – System checks appointment availability.
    – If available, system confirms the appointment.
    – System notifies the patient about the confirmed appointment or appointment unavailability.
    c. SSD for Medication Prescription.
    Use Case Analysis

    Healthcare provider initiates the prescription process.
    Healthcare provider selects the medication.
    System generates the prescription.
    System validates the prescription.
    13
    Use Case Analysis
    – Healthcare provider provides the patient with their prescription.
    d. SSD for Accessing Patient Records.
    – The health provider requests patient records.
    – The healthcare system retrieves the requested records.
    – The healthcare system patient records.
    – The Healthcare provider reviews the records.
    e. SSD for Submitting Insurance Claim.
    14
    Use Case Analysis

    The patient initiates the insurance claim process.
    The patient enters the claim details.
    The patient submits the claim.
    The healthcare system processes the claim and forwards it to the insurance company.
    The insurance company approves the insurance claims and handles billing.
    The healthcare system provides the claim processing result to the patient.
    15

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