Read “Leadership Challenge: That Sale Was Expensive, I Think” on pages 401-402 and acknowledgment the afterward questions:
⦁ You are Barry Jefferson. What do you accept would be important to altercate in a affair with Grace Hart about the sales costs at Digital Dimension?
⦁ What advice would you charge to apperceive to appraisal the amount of authoritative a sales alarm at the company?
⦁ If you were Grace Hart, what questions would you ask Barry Jefferson about implementing a amount analysis.
Evaluating achievement is added than aloof deciphering numbers
⦁ Explain the aberration amid achievement and effectiveness.
⦁ Identify cold measures of agent performance, both achievement and input
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