Defining quality

Defining Quality

As health care consumers, we all expect quality care and positive outcomes. It is important as professionals that we meet these demands of health care consumers. Consider the work of the major theorists you examined in this week’s Resources and think about how these theories apply to your own experience as a health care customer and/or practitioner.

Post your definition of quality and apply it to the work of one major quality theorist (e.g., Donabedian, Juran, Deming, Triple Aim (IHI) – Berwick). Identify a practice problem that you have had some experience with as a customer or as a practitioner and explain how eliminating wasteful practices could have improved the experience. Include how your definition of quality applies to that experience.

Support your response with references from the professional nursing literature. Your posts need to be written at the capstone level.

Notes Initial Post: This should be a 3-paragraph (at least 350 words) response. Be sure to use 

evidence
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 from the readings and include 

in-text citations
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. Utilize 

essay-level
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 writing practice and skills, including the use of 

transitional material
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 and 

organizational frames
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. Avoid quotes; 

paraphrase
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 to incorporate evidence into your own writing. A 

reference list
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 is required. Use the most 

current evidence
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 (usually ≤ 5 years old).