ASU Communications Memorandum

you have the task of writing both good and bad news. When writing good news, remember to use the direct approach; however, when writing the bad news, use indirect approach. A single upload is fine, as long as each memo starts on a new page Remember to adhere to formatting guidelines, including margins and spacing (please refer to memo layout sample I upload it already

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  • For example
  • Scenario (Good News)As the Sales Manager for ABZ Corporation, it is your pleasure to announce that your department has been awarded a grant for outstanding sales. Determine the amount of the grant and the specific criteria for selection. Write a memo explaining this scenario to these employees. Use the direct approach. *See sample for additional content expectations.Scenario (Bad News)Due to Covid-19, ABZ Corporation will have to lay-off or furlough some employees. Write a memo to the employees explaining this scenario. Use the indirect approach. *See sample for additional content expectations.

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