Problem statement and author note.

Preview Rubric: Problem #2 – COMM8190-22F-Sec4-Intercultural Communications – eConestoga
2022-10-14, 9:54 PM
Problem #2
Course: COMM8190-22F-Sec4-Intercultural Communications
Level 3
5 points
Level 2
3 points
Level 1
1 point
Genre
Student has selected the most
appropriate workplace genre in
which to communicate their
request. The genre rules are
adhered to and make formal
sense.
Student has selected the most
appropriate workplace genre in
which to communicate their
request, but they may not have
followed all the standard
conventions.
The student has selected an
inappropriate genre in which to
communicate or it is not known
what genre they are writing in.
/5
Tone
Student has written in a
professional and easy to
understand tone. There are few,
if any, errors in
spelling/grammar/syntax.
Student has written in a
professional tone, but may have
used overly complex sentences
and/or jargon in order to convey
their point. There may be minor
errors in
spelling/grammar/syntax.
The tone is not professional and
the communication is marred by
numerous issues with jargon
and/or spelling/grammar.
/5
Information
Student has clearly laid out the
request. They have given enough
information to understand the
situation, as well as demostrated
their ability to come up with a
potential solution that suits
everyone involved.
Student has clearly laid out the
request, but they may have given
too much information or too
little at the wrong point in the
communication. They have come
up with a solution, but it may not
be the best for all involved.
There is no information
presented to help add context to
the request, and there is no
attempt at problem solving or
solution seeking.
/5
Empathy
Student has managed to convey
emotions in a workplace setting
that are appropriate to all
involved. Authority is still
respected, as well as are others’
boundaries. No decisions are
made for someone else;
solutions are merely present as
an option, not a final statement.
The student has explained their
choices with an author’s note
that demonstrates their ability to
understand the emotions of
those involved.
Student has managed to convey
emotions in a workplace setting
that are appropriate to most
involved, but may veer towards
too personal or taking too much
responsibility for someone else’s
ideas, intentions, emotions, or
solutions. The student has
explained their choices in their
author’s note, but it may be
under length and/or not
demonstrate sufficient
understanding of the material.
There is no emotion or an
attempt to understand another
person’s perspective in the
current situation. The writer may
also make decision for others or
otherwise assume someone
else’s wants/desires/thoughts
inappropriately. There is no
author’s note.
/5
Power Relations and Values
Student has identified their
tactic for moving
towards/against power in their
author’s note. They have also
identified their values and what
cultural alignment they are from
(individual or collective).
Student has demonstrated their
power tactic, but maybe not
their values, or vice versa.
Explaination in their choices may
be lacking in their author’s note,
though an attempt has been
made.
There is no attempt to explain
power relations or values.
/5
Criteria
Criterion Score
Total
https://conestoga.desire2learn.com/d2l/lp/rubrics/preview.d2l?ou=638444&rubricId=323359&originTool=quicklinks
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Preview Rubric: Problem #2 – COMM8190-22F-Sec4-Intercultural Communications – eConestoga
2022-10-14, 9:54 PM
Overall Score
Level 3
Level 2
Level 1
15 points minimum
12 points minimum
2 points minimum
https://conestoga.desire2learn.com/d2l/lp/rubrics/preview.d2l?ou=638444&rubricId=323359&originTool=quicklinks
Page 2 of 2

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