Harvard University Communication Problems Analysis

Focus on Chapter 5 in your response. Be sure to explain using appropriate vocabulary, definitions, and a personal example showing understanding of the communication issue.

Direction:

Read the scenario below and decide what communication problems are shown. There may be more than one.Then, write 1 paragraph (about 200+ words) explaining the actions, using vocabulary/ideas from the textbook. Include necessary definitions of the vocabulary (prove you know and understand the idea) and include an example which demonstrates your understanding. Important Vocabulary:
Active listening
Critical Thinking
Hearing
Lecture Listening
Long-term Memory
Selective Attention
Source Credibility
Automatic attention
Empathic Listening
Information Literacy
Listening (definition)
Schema
Short-term Memory
Working Memory
Critical Listening
1st-Person Observation
Lecture Cues
Enjoyment Listening
2nd Person Observation
Social Media Listening