Programming Question

For this assignment, you must develop an interview questionnaire for an IT project manager about how they use the five basic strategies for conflict resolution to resolve workplace conflict.

Your interview questions should cover:

Circumstances of conflict and the stakeholders involved

Root causes of the conflict

The manager’s approach to solving the conflict (the applied conflict resolution strategy)

How the resolution affected the involved parties short- and long-term

Determine if anyone walked away as “winners” or “losers”

Identify the long-term effects of this particular conflict entails on the team and working relationships.

Lessons learned from the conflict, including what the manager might have done differently

Suggestions for alternative ways conflict could be handled