Project Quality management

Welcome, to the Project Quality Management

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E

scape Room Game – where your skills in project quality management will be put to the ultimate test! In this immersive experience, you and your team will embark on a thrilling journey through a series of challenges and puzzles, all designed to showcase your understanding of quality management principles and practices in project management.

Objective: Your mission is simple yet challenging: to escape the room by successfully solving a series of quality management puzzles within the allotted time. Each puzzle will require you to apply your knowledge of quality management concepts, tools, and techniques to overcome obstacles and unlock clues that will ultimately lead to your freedom.

Learning Outcomes: While the primary goal of this escape room game is entertainment and fun, it also serves as an interactive learning experience.

B

y participating in the game, you will have the opportunity to reinforce your understanding of project quality management concepts and apply them in a hands-on, experiential setting.

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C

omplete and fill out the clues in the attached P

D F

in order to solve the puzzle and complete the Escape Room. Upload your completed PDF’s with the answers/code to this canvas assignment

2.

Please answer the following questions, and please show your work process. Providing answers only will not receive a 0 grade. To complete this project, you need to study the module materials well and do some research.

1.

A

t a weekly meeting during the project implementation, the project manager Charlie used the following table to inform everyone of the current progress. According to this table, find the current progress of the project. (20 points)

90%

Activity

Planned Value

Percent Completion

Actual Cost

Baseline

$

20000

90%

$10000

Detailed Design

$

50000

$60000

Testing

$30000

100%

$40000

2. For a project in progress, the current PV=$2200, EV=$2000, AC=$2500, find the current project’s SV and project status & CPI and cost performance. (20 points)

3. A project manager decomposes the work of the system integration project he is responsible for and estimates the cost of each work unit to obtain its planned cost. At the end of the fourth month, the planned cost, actual cost, and

percentage completion

of each task are as follows :

Actual Costpercentage completion

A

B

100%

C

90%

D90000

90%

E5000050000100%F200002000090%
Task Name Planned Cost
100000 90000 80%
70000 65000
80000 75000
85000

Question 1: Please calculate the PV, EV, and AC values of the project at the end of the fourth month, and write down the calculation process. Please evaluate the implementation performance of this project in terms of schedule and cost, and explain. (15 points)

Question 2: Someone thinks that if a certain project stage’s actual cost (AC) is less than the planned cost (PV), the project cost is saved now. Do you think this statement is correct? Please explain why. (15 points)

Question 3:

(1) What is this project’s estimated cost at completion (EAC) if the project no longer has cost deviations starting from the fifth month? (10 points)

(2) What is the project’s estimated cost at completion (EAC) if it continues to develop as it is? (10 points)

(3) According to the project’s current status, what measures can the project manager take? (10 points)

Escape Room: Answer Recording Sheet
Have you managed to work out the code to the escape room> write the correct
leter in each box from the task cards and it should spell the code word. Please
upload this sheet to Canvas to receive full credit for the assignment.
1
2
3
4
INTERNAL
5
6
Clue Card 1
Total Quality Management
Total _______ management can be
defined as a type of quality control
where the ________ aims for zero
faults or _______ and for customers
to be completely satisfied.
Total quality management can be hard
to _______ as everyone within the
organization need to participate to
ensure that quality goals are achieved.
Organizations will often need to give
rigorous ________ to employees to
ensure that they are able to complete
their tasks whilst implementing TQM
_________.
processes
business
training
quality
achieve
defects
Read through the ‘The Financial News’
and answer the questions below using
the information included from the
‘Financial News’ page.
A. What are three advantages of TQM?
1. __________________
2.__________________
3.__________________
B. Title each of the sections from the
page below.
1. Quality control
2. __________________
3. __________________
4. __________________
5. __________________
6. __________________
The Financial News
The importance of quality
Quality
is
vital
to
a
businesses
success.
Customers
expect
good
quality products and services
from
businesses.
If
businesses and organizations
do not offer this, it is likely
the
customer
will
go
somewhere else.
1. Quality control
Quality
control
can
be
described as the process of
products and services being
inspected to ensure that they
are of a high standard.
2._________________
Quality assurance is where
quality checks are carried out
during
the
production
process. This makes sure
that any mistakes are found
during
the
production
process.
3._________________
Total quality management
aims to make every employee
in the business take
responsibility for quality.
4.__________________
Customers are usually more
satisfied
if
businesses
operate
TQM
effectively.
Another advantage is that
there is usually a reduction in
waste and costs for the
business.
5.__________________
Disadvantages of TQM include
that it can be very expensive
for businesses to train
employees
so
that
the
business is able to implement
it
throughout
the
organization. As well as this,
it can take a long time for a
business to see any proven
results after TQM has been
implemented.
6.__________________
It is important for a business
to maintain good quality so
that the business has a good
brand images and so that
customers are happy with the
products and services they
purchase. As well as this, it
allows a business to charge
higher prices and potentially
make more sales.
Clue Card 3
Try and decode the hidden word relating to
quality below!
1
2
3
4
5
6
7
8
9
10
A
B
C
D
E
F
G
H
I
J
11
12
13
14
15
16
17
18
19
20
K
L
M
N
O
P
Q
R
S
T
21
22
23
24
25
26
U
V
W
X
Y
Z
5
6
6
9
3
9
5
14
3
25
Clue Card 4
Organize the eight statements into advantages
and disadvantages of total quality management.
Advantages
Disadvantages
Training can be
expensive.
It can be time
consuming and hard
to introduce.
If employees don’t
support the business
culture it could cause
problems.
Customers
satisfaction can be
improved.
It can increase
efficiency.
Wastage is reduced
and errors should
be minimal.
It can take a long time
Costs are reduced.
to see proven results.
Clue Card 5
Instructions: Match the word relating to quality to
the correct image.
1. ________
2. _________
3. ________
4. _________
Training
Quality
Wastage
Market
Employee
5. _________
Clue Card 6
Can you answer the questions below? Circle
the correct answers.
1)
Who does total quality management
focus on?
A. Employees
B. Customer
C. Both
2) How can quality control be a problem?
A. Each process has a different variation
B. Employees can be lazy
C. It can be extremely expensive
3) What is a disadvantage of TQM?
A. Increased efficiency
B. Reduction in waste
C. Training can be expensive
4) What is an advantage of TQM?
A. Reduction in waste
B. Cost of training
C. Employees might not believe in TQM

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